James Long

Christopher Monks at Criterion Adjusters

After graduating from university in 1983, James travelled extensively and undertook a variety of jobs before embarking upon a career in Loss Adjusting. James joined Davies Group Loss Adjusters in 1986 where he stayed until 2012.

Having started as a trainee, James rapidly progressed to become a senior Loss Adjuster and then Manager of the firm’s largest branch in West London. During this time, James handled a wide range of domestic and commercial claims in London and the South East in addition to dealing with more specialist losses such as Goods in Transit.

In the early 1990s, James began dealing with more complex claims and he was part of a team handling multi million pound losses arising from the first Gulf war on behalf of the United Nations. During the past fifteen years James has, specialised in major and complex losses and High Net Worth claims.

James qualified as an associate of the Chartered Insurance Institute in 1990. After further study he qualified as an Associate of the Chartered Institute of Loss Adjusters in 1995, also winning an institute prize. He was elected a fellow of the CILA in 2000.

James became Director of Major Loss and Private Clients at the Davies Group with full responsibility for operational delivery of the adjusting services in these sectors. In 2007, James established the Major & Complex Loss Unit and Private Client & Lloyds division, initially with a team of five Adjusters however by 2011, James had expanded this team to eighteen Adjusting staff.

James has extensive experience leading adjusting teams handling major losses and he has personally dealt with numerous High Net Worth claims throughout the UK and Europe for a wide range of clients. Policyholders have included film and sports stars, politicians and other high profile figures and celebrities. Delivery of the best possible High Net Worth claims service remains James’ real passion.

Contact Information

Tel: +44 (0) 1483 891999
Mob: +44 (0) 7769 274854

Criterion Adjusters email

Suite 3, River House,
Broadford Business Park,