Out of Hours

We have in place a full 24 hours a day, seven days a week out of hours service. We are therefore able to accept instructions and take immediate action when you or your clients contact us outside of usual business hours on the following number:

Criterion Adjusters Out of Hours01483 928 929

We have entered into a partnership with Richfords which enables us to provide the following services 24 hours a day 365 days a year:

  • National disaster recovery and emergency response

  • Emergency building services including plumbers

When your clients call our out of hours number they will have access to all of these emergency services but also of course to one of our highly experienced adjuster if required. The adjuster will telephone the client and any visit required will be immediately arranged and take place out of hours.

Criterion will contact you by telephone at 9:00am the following morning to provide a verbal report on the out of hours incident and this will be followed up with a summary email. A full and detailed preliminary report will then be issued as normal in accordance with our usual stringent service level.




Contact Information

Tel: +44 (0) 1483 891999
Fax: +44 (0) 1483 893030

Criterion Adjusters email

Suite 3, River House,
Broadford Business Park,