Our Reference:* Insured:*
Loss Adjuster:*  

 

At Criterion we are constantly striving to improve our claims service.   In order to maintain our high standards, we would be grateful if you could complete the form below. All feedback is treated in strict confidence and is used to monitor both the handling of existing claims and to seek to improve future performance.  Thank you for your kind assistance in this regard.

1=Poor
2=Satisfactory
3=Good
4=Excellent
1 2 3 4
Was initial contact and a meeting arranged promptly?*
Did you find our handling of the claim to be proactive and professional?*
Do you feel you were kept sufficiently well informed of the progress of your claim?*
Were you happy with the settlement sum/explanation of any adjustments made?*
How would you rate Criterion's claims service?*


Is there anything else we could do to improve our service and efficiency?


 

 

 

Contact Information

Tel: +44 (0) 1483 891999
Fax: +44 (0) 1483 893030

Criterion Adjusters email

Address:
Suite 3, River House,
Broadford Business Park,
Shalford,
Guildford,
Surrey,
GU4 8EP